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Please note there is a different level of support for each of the version you purchase.
- Standard Version: We will support all your queries by email with maximum response time of 36 working hours.
- Premium Support: We will support all your queries by email, chat and calls with response time of next working day.
Frequently asked questions
- Store Page Pricing
Do you provide live demo (on Skype)?
Yes, you can get a personal live demo in your time zone by our experts. Click here for a free guided demo.
Can I edit the Web-to-print Extension?
All our extensions are 100% Open Source. You can customize the Web-to-Print - Software except the file containing our license code.
Can I use single design tool product for the personalization of any range of products I offer on my web store?
Yes. The Web-to-print software will work for any range of simple and configurable products. You just need to enable the tool for each product.
Will it support multilingual websites?
Yes, it will support websites with multiple languages.
Can I have a free trial of your product?
As per our company policy we don’t provide any product on trial basis. You will have to check out the product with full payment.
Is it possible to modify the products, categories and content of your Web-to-print - Store?
The Web-to-print - Store is based on Magento, so you can simply login to the admin panel and edit/delete/create the products, categories and content.
Will this Web-to-print - Store be hosted on your server or do we have to buy our own?
We will be providing both the options. If you opt for SaaS based solution, the Web-to-print - Store will be be hosted on our server else on your own server. You can can refer the pricing here.
Do you provide free trial of the Web-to-print - Store?
As per our company policy we are not providing any product on trial basis. Customer will have to checkout the product with full payment. But, we do provide demo for the Web-to-print - Store. The details are available on the store page. You can also get an online demo through Skype. Schedule a call to proceed!
Can I sell some products normally without the option for customization?
Yes, you can disable the product designer for some products to sell them normally.
How much time does it take to set up the Web-to-print - Storefront with design tool after purchase?
It will require 3-4 working days to set up the Web-to-print - Store with design tool.